Questions and answers

Send your pickup point, destination, date, time, passenger and luggage numbers on WhatsApp. We reply with a fixed price, usually within minutes. Your booking is confirmed when we reply — there is no account to create and no card details go through the website.

Give us the flight number and we track the arrival ourselves, adjusting the pickup time without charging you extra. One hour of waiting after landing is included as standard.

Inside the terminal in the arrivals hall, holding a sign with your name, after you have collected your baggage. If you would rather be picked up at the kerb, tell us and we will arrange it.

Cash or card with the driver at the end of the journey. Bank transfer in advance is available for long-distance journeys and company accounts.

Yes. The quote we send is the total for the whole car including tolls and luggage. Only an extra stop or a change of destination alters it, and we tell you the difference before you agree.

Four large check-in cases in the Executive saloon or eco taxi. Six to eight in the Mercedes V-Class. If you are close to the limit, tell us what you are carrying and we will advise.

Yes, free of charge. Tell us the children’s ages when you request the fare so we bring the right seats.

Yes. Open the location in Google Maps and share the pin on WhatsApp. We reach villas, masias and wedding venues across Catalonia this way every week.

Twenty-four hours is comfortable. We accept same-day requests, and for an early-morning departure it is worth messaging the night before.

No. The quoted price applies at any hour of any day, including nights, weekends and public holidays.

Yes, and we recommend it — particularly for early flights and for places where taxis are scarce late at night.

Call or message the number on your confirmation. The driver is inside arrivals with a name sign; if the hall is crowded we will talk you to each other on the phone.